A best practice is a method or technique that consistently produces results superior to those achieved with other means, and that which is used as a benchmark. In addition, a “best” practice can evolve to become better as improvements are discovered. Best practices are considered by some as a business buzzword, used to describe the process of developing and following a standard way of doing things that multiple organizations can use.
Best practices are used to maintain quality as an alternative to mandatory legislated standards and can be based on self-assessment or bench-marking. Best practice is a feature of accredited management standards such as ISO 9000 and ISO 14001.
GovComm promotes best practice implementation by publishing preferred method descriptions and techniques in this section of our website.